Job Vacancy at Alight Rwanda: Matrons and Patrons Needed at ETM Gashora Apply Before May 5, 2026
Published by The Light of Engineering | Contact: +250784868557 | By Eric Hategekimana
Are you passionate about humanitarian work, refugee protection, and community development? Alight Rwanda is hiring Matrons and Patrons to join its dedicated team at the Emergency Transit Mechanism (ETM) in Gashora, Rwanda. This is a meaningful opportunity to serve some of the most vulnerable populations in the region while working with a globally recognized humanitarian organization.
About Alight Rwanda
Formerly known as the American Refugee Committee (ARC), Alight Rwanda has been delivering life-changing humanitarian programs across Rwanda since 1994. The organization operates in all six refugee camps in the country, providing integrated services that span protection, health, livelihoods, and community development.
One of Alight Rwanda's most celebrated contributions is its pioneering use of the SASA! methodology a community-based approach designed to promote gender equality, reduce Gender-Based Violence (GBV), and empower vulnerable individuals. With a deep commitment to resilience, innovation, and dignity, Alight continues to make sustainable impacts for both refugee and host communities across Rwanda.
Position Overview: Matron / Patron
Location: ETM Gashora, Rwanda
Employment Type: Shift Work
Application Deadline: May 5, 2026 at 23:59
The primary purpose of this role is to provide day-to-day supervision, care, and safeguarding of refugees housed at the ETM facility. The Matron/Patron will be responsible for maintaining a safe, dignified, and protective living environment for all residents.
Key Responsibilities
1. Residential Care and Supervision:
The successful candidate will oversee the daily routines and living conditions of ETM residents. This includes ensuring that safety, hygiene, and dignity standards are consistently met across all residential spaces.
2. Protection and Safeguarding:
Matrons and Patrons are expected to proactively identify and report any protection risks. They must ensure strict adherence to Prevention of Sexual Exploitation and Abuse (PSEA) protocols and organizational safeguarding standards at all times.
3. Support to Child Protection (CP) and GBV Programming:
This role involves supporting the identification and referral of vulnerable individuals including children and survivors of gender-based violence to appropriate services. The candidate will also provide basic psychosocial support as needed.
4. Monitoring and Reporting:
Regular checks of the facility and residents are required. The Matron/Patron must report incidents accurately, maintain proper records, and contribute to organizational accountability systems.
5. Resident Engagement:
Fostering a sense of community is central to this role. The candidate will actively promote peaceful coexistence, social participation, and a supportive environment for all residents.
6. Coordination:
The Matron/Patron will work closely with protection, health, and ETM teams to ensure holistic and well-coordinated service delivery.
7. Accountability:
Supporting feedback and complaint mechanisms is an essential part of the role, ensuring residents have a voice and concerns are addressed appropriately.
Required Qualifications
To be considered for this position, candidates must meet the following requirements:
- A diploma or secondary school education
- Between 1 and 3 years of relevant work experience
- Working knowledge of child protection, GBV, and safeguarding principles
Core Competencies
Alight Rwanda is looking for individuals who demonstrate:
- Strong communication and interpersonal skills
- Integrity and professional conduct
- A collaborative, team-oriented mindset
Language Requirements
- Fluency in both English and Kinyarwanda is required
- Proficiency in additional languages is considered an added advantage
Safeguarding Commitment
Alight Rwanda maintains a zero-tolerance policy toward Sexual Exploitation and Abuse (SEA). Every staff member is required to fully adhere to safeguarding policies and actively uphold the protection of all residents and community members.
Core Values
The ideal candidate will strongly align with Alight's organizational values, which include respect, accountability, compassion, integrity, and inclusion. Matrons and Patrons are expected to champion safeguarding, gender equality, and ethical programming in every aspect of their daily work.
How to Apply
Interested and qualified candidates should prepare a single combined document that includes the following:
- A one-page Cover Letter
- Academic degree certificate
- National ID
- An updated CV (maximum 3 pages)
- Three professional referees with their names, titles, and contact details including your most recent employer or supervisor
Send your complete application to: RWJobs@WEAREALIGHT.ORG
Be sure to clearly indicate the position title Matron/Patron in the subject line of your email.
Application Deadline: May 5, 2026 at 23:59
Only shortlisted candidates will be contacted for further steps in the recruitment process.
Equal Opportunity Statement
Alight is an Equal Opportunity Employer. The organization does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, or protected veteran status. Alight complies fully with all applicable nondiscrimination laws.
This job post was published by The Light of Engineering to support job seekers across Rwanda. For more job opportunities, partnership inquiries, or career guidance, reach us at +250784868557. Article curated by Eric Hategekimana.
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