UR-HG Ltd Hiring Nurse & Front Desk Officer 2026

JOB VACANCY ANNOUNCEMENT UR-HG LTD Shared by The Light of Engineering

University of Rwanda Holdings Group Limited (UR-HG Ltd) is a limited company fully owned by the University of Rwanda (UR). Its business activities aim to optimise UR assets for the benefit of the university, covering the management of income-generating units including Health care, Consultancies, Catering, Media, and Agro-veterinary business.

UR-HG Ltd would like to recruit motivated and experienced full-time staff for the following vacant positions:

AVAILABLE POSITIONS

1. Front Desk Officer (G-2C) 2 Positions

Job Summary Responsible for managing front desk operations including accurate cash collection, transaction processing, professional client reception and orientation to ensure efficient service delivery and high customer satisfaction.

Qualifications, Knowledge and Skills

Bachelor's degree in Finance, Accounting or a related field
Professional certification such as CPA or ACCA (completed or in progress) will be an added advantage
3 years of relevant professional experience in finance, accounting, cashiering, or customer service within a healthcare facility is preferred
Proficiency in basic computer applications and digital systems
Practical experience in operating electronic equipment including cash registers and Point-of-Sale (POS) systems
Strong numerical skills with high level of accuracy and attention to detail
Excellent communication and interpersonal skills
Good time management and ability to work efficiently under pressure
Strong customer service orientation with commitment to customer satisfaction

Duties and Responsibilities

Ensure accuracy of pricing and transactions
Receive payments and issue correct change, receipts, refunds or tickets as applicable
Process redemption of coupons, vouchers and promotional offers in line with company procedures
Balance and reconcile cash drawers at the beginning and end of each shift
Promote products and services through referrals, cross-selling and introduction of new offerings
Handle customer inquiries, provide guidance and resolve complaints professionally
Welcome and attend to customers courteously when entering or leaving the establishment
Maintain a clean, organized and well-presented checkout area at all times
Record and maintain accurate reports of daily transactions and cash movements
Process product returns and verify condition of returned items
Escalate complex customer issues to the supervisor or manager when necessary
Deliver high-quality customer service to ensure overall customer satisfaction
Prepare and submit required operational and financial reports to Accountants and Operations Officers
Perform any other duties assigned by Finance Management in line with the company's operations and mission

2. Nurse (G-2D) 3 Positions

Job Summary Responsible for ensuring proper organization, order and smooth clinical operations within the assigned wing, including timely requisition of medical supplies and maintaining adequate stock of required materials, equipment and instruments to support quality patient care.

Qualifications, Knowledge and Skills

Diploma's degree (A1) or Bachelor's degree (A0) in nursing is required
Possession of A2 in General Nursing will be considered as an added advantage
Candidates with 3 years of experience in clinical or healthcare services will be preferred
Proven knowledge and practical application of infection prevention and control procedures
Demonstrated experience in sterilization processes, clinical assistance and support within dental or treatment wings
Experience in assisting Endoscopy services will be considered a strong asset
Prior working experience in treatment or clinical wings is highly desirable
Familiarity with operating and handling medical equipment such as dental chairs, ultrasound and endoscopy machines
Ability and willingness to work full time (40 hours per week, 5 working days)
Strong customer care orientation with commitment to patient satisfaction
Good organizational skills, attention to detail and ability to work in a multidisciplinary clinical environment

Duties and Responsibilities

Maintain organization, cleanliness, and order within the assigned wing or clinical area
Prepare and set up trays, instruments, and materials required for procedures
Call patients into the wing and prepare them for consultation or treatment
Assist healthcare professionals including dental surgeons, internists, and therapists during procedures
Requisition medical supplies, instruments, and materials from the store, ensuring adequate stock at all times
Operate and assist with medical equipment such as dental chairs, ultrasound, and endoscopy machines
Monitor and ensure adherence to infection prevention and control protocols
Organize and train staff on infection control and medical waste management procedures
Communicate with reception regarding any delays or changes in appointment schedules
Provide patient education and participate in health awareness initiatives
Record and report daily activities, incidents, and inventory requirements to supervisors
Respond to patient needs promptly and professionally, maintaining high standards of patient satisfaction
Collaborate with healthcare team members to support smooth clinical operations
Perform any other duties assigned by Management in line with polyclinic or facility operations

HOW TO APPLY

Interested candidates should submit a single PDF document containing their:

Application letter
CV
Copies of certificates
Identity card or passport via email.

Please indicate the position you are applying for in the email subject line.

Send applications:

APPLICATION DEADLINE Monday, March 23, 2026, at 5:00 p.m.

Only shortlisted candidates will be contacted. For more information, please visit www.holdingsgroup.ur.ac.rw or www.ur.ac.rw

FINAL CONCLUSION

This is your moment don't let it pass you by! UR-HG Ltd is offering two outstanding opportunities for qualified professionals in Nursing and Finance to build a meaningful career within a reputable institution. Submit your application before March 23, 2026, and take that bold step toward a purposeful career. To every applicant out there we wish you the very best of luck! You've got this! If you found this helpful, please share this post with friends, family, and colleagues who may be looking for this kind of opportunity. One share could change someone's life forever.

Shared with love by The Light of Engineering

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